The Samsung 870 EVO is a 2.5-inch SATA SSD found in countless desktops, older laptops and console upgrades. With no moving parts it rarely fails dramatically, but when it does, files can vanish all at once. Owners usually come to us when the drive disappears from BIOS, shows up with the wrong capacity, asks to be formatted, or after files were deleted by mistake.
Common Samsung 870 EVO data loss situations
- SSD not detected in BIOS or Disk Management
- Drive shows as RAW or asks to be formatted
- Wrong capacity or a strange name reported
- Windows freezing or failing to boot from the SSD
- Accidentally deleted files or partitions
- Rising bad block or CRC errors in SMART data
- Damage after a power surge or failed firmware update
Why SSD recovery differs from hard drives
The 870 EVO stores data in Samsung V-NAND flash managed by its own controller and firmware. Data is spread across chips in a way only the controller understands, so recovery depends on getting that controller or its firmware working again rather than reading platters. That is specialist work, not something recovery software can do on a drive that will not identify.
Deleted files and TRIM
When you delete files on an SSD, the operating system usually sends a TRIM command, and the drive may erase those blocks in the background. Time matters. Power the computer down, do not keep using the drive and do not install recovery tools onto it. Each minute of use reduces the chance of getting deleted data back.
How our recovery pricing works
We offer three levels of recovery: logical problems, failing drives or deleted data, and physical damage. After evaluating the 870 EVO, we tell you which level applies and agree a flat fee before any work begins. Financing up to 12 months is available.
Frequently asked questions
My 870 EVO is not showing up. Can data still be recovered?
In many cases, yes. A drive that has vanished may have a controller or firmware fault while the data on the flash chips is still intact. Stop retrying it in different computers and bring it to our Las Vegas shop for evaluation.
I deleted files from my 870 EVO yesterday. Is it too late?
Possibly not, but TRIM can clear deleted blocks quickly on SSDs. Shut down the system right away and avoid writing anything new. The sooner we look at it, the better the odds.
How much will recovery cost?
It depends on which of our three recovery levels the drive needs. We agree a flat fee with you up front, before any recovery work starts, and financing up to 12 months is available.
More help
See all Samsung drives we recover, or read about our data recovery service.