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Samsung Galaxy Book2 Pro (NP930XED) repair in Las Vegas

Repairs for the Samsung Galaxy Book2 Pro (NP930XED) (2022), including screen replacement and battery replacement.

Example of the Samsung Galaxy Book range
Example from the Samsung Galaxy Book range. Your model may look different. Photo: Striker9498, CC BY-SA 4.0, resized.

The Samsung Galaxy Book2 Pro (NP930XED) is the 13.3-inch version of Samsung’s ultralight 12th-gen Intel laptop, known for its vivid AMOLED display and featherweight build. People most often bring one in for a cracked or discolored AMOLED screen, a USB-C port that will not charge, a battery that fades quickly, keyboard faults or a full SSD.

Common Galaxy Book2 Pro NP930XED repairs

  • 13.3-inch AMOLED display replacement
  • Lines, burn-in or dead areas on the screen
  • USB-C and Thunderbolt 4 port charging faults
  • Internal battery replacement
  • M.2 NVMe SSD replacement or upgrade
  • Keyboard and backlight repair
  • Bent chassis or lid damage from drops

A thin build with fixed memory

To keep the NP930XED so light, Samsung solders its LPDDR5 RAM to the board, so 8GB or 16GB is permanent. Storage is upgradeable: the laptop uses a single M.2 NVMe SSD that can be replaced with a larger drive. Because there is only one slot, we clone your existing drive onto the new one whenever the old drive is still healthy.

AMOLED screen damage

AMOLED panels show damage differently from LCDs. Instead of a backlight bleed you may see black spreading spots, green or purple lines, or a screen that stays dark while the laptop is clearly running. Because the panel is very thin, even a small pressure point can spread. Bring it to one of our Las Vegas stores early, and keep using an external monitor in the meantime.

Frequently asked questions

Can I upgrade the RAM in my Galaxy Book2 Pro?

No. The memory is soldered LPDDR5, so it cannot be added or swapped. The single M.2 NVMe SSD can be replaced if you need more storage, and we can clone your current drive so nothing needs reinstalling.

My Galaxy Book2 Pro only charges from one side. Is that a problem?

It charges over USB-C, so trying each port with a known-good charger is a useful first test. If one port has stopped working, it may need cleaning or replacement. Our free visual inspection can usually point to the cause.

Do you offer onsite service?

Yes. We offer onsite service in Las Vegas, North Las Vegas and Henderson, or you can drop by either store without an appointment for a free visual inspection.

Finding your exact model

Look on the label underneath for a model starting with NP.

More help

We also offer upgrades where your configuration allows, onsite repair, and PC-3000 data recovery.

Related Samsung models

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